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| Formation : Les nouvelles orientations stratégiques de la gouvernance des Systèmes d'Information passées en revues |
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Or@tech Consulting Maroc (Organisation, Technologie & Consulting), société spécialisée dans l'ingénierie, le conseil et la formation, a organisé en partenariat avec HP Education et Oracle, un séminaire sur "les nouvelles orientations stratégiques de la gouvernance des Systèmes d'informations", les 15 et 16 octobre 2008, respectivement à Casablanca et Rabat.
Tenu sur deux jours, le 15 octobre à Casablanca (Hôtel Palace d'Anfa) et le 16 octobre à Rabat (Hôtel Hilton), le séminaire a regroupé une centaine d'experts des secteurs privé et public chefs d'entreprises, DSI, chefs de Projets, et ingénieurs, …
Il a été animé par d'éminents experts nationaux et internationaux dont les missions ont été d'expliquer les rouages des technologies SOA, ITIL, BI, ainsi que la gestion de projet. Ces thèmes ont été illustrés par des simulations de jeux de société et des témoignages d'experts riches et divers.
Autour de l'objet principal du séminaire "les nouvelles orientations stratégiques de la gouvernance des Systèmes d'information", s'est décliné 4 thèmes à savoir
- Thème 1 ITIL (Information Technology Infrastructure Library) Levier de la bonne gouvernance de l’entreprise ; - Thème 2 Solution SOA (Service Oriented Architecture) Locomotive d’agilité de l’entreprise ; - Thème 3 BI (Business Intelligence) Outil de veille et de pilotage stratégique vers l’excellence ; - Thème 4 Gestion de projets et du portefeuille.
Le premier thème apporte une lumière concernant les solutions de gestion des services dotées de vertus d'efficacité et de qualité face aux environnements informatiques les plus complexes. A travers le thème 2, les intervenants ont eu la générosité d’exposer aux séminaristes comment les solutions SOA peuvent contribuer à l'accroissement de la flexibilité de l’entreprise en intégrant la réutilisabilité des « services », comme vision de la gouvernance des systèmes d’information. Le thème 3 a permis aux professionnels de découvrir les moyens d'approfondir l'offre BI, d'appréhender un projet décisionnel, de jouir du retour d'expérience et de comprendre les atouts de la solution Hyperion-Oracle. Le thème final invite les managers des entreprises à prendre conscience de l'importance des instruments méthodologiques de la gestion de projet. HP exposera ses offres de services et de formations y afférentes. Ces thèmes ont été clôturés par des témoignages et le retour sur l’expérience d’Or@tech dans les projets similaires.
Montrant le caractère important voire décisoire des thèmes à aborder, le Directeur Général Or@tech Consulting Maroc, Fouad TAZI, énonce que " Exposée à des fortes perturbations administratives, réglementaires, et/ou structurelles, l’entreprise doit être à même de prendre en considération le plus rapidement possible l’ensemble des changements, et de les intégrer dans son SI, afin d’anticiper les évolutions et d’être proactive. L’introduction de la notion de services performants, " mutualisables " et réutilisables dans l’organisation des SI, rend la gouvernance de ces derniers plus proche de l’utilisateur et indéniablement efficace, ce qui donne à l’entreprise plus d’agilité et garantit les bonnes pratiques de la gestion des systèmes d’information"
"Les moyens de renforcer le dialogue et la visibilité"
La Gouvernance des systèmes d’information est, rappelons-le, une approche mettant en œuvre des mécanismes de responsabilisation, d’orientation, de contrôle et d’évaluation des systèmes d’information. Ses objectifs sont multiples accompagner l’entreprise dans sa stratégie, répondre aux besoins des utilisateurs, aux attentes des clients, et ce, en optimisant les ressources (humaines et technologiques). Si le processus d’adoption de la gouvernance des systèmes d’information est en marche, il reste à être bien compris quant à ses retombées organisationnelles, financières, et notamment le ROI (Retour sur investissement).
"Aujourd'hui, avec les avancées technologiques, la gouvernance des systèmes d’information nécessite la définition des nouvelles règles de management et d’organisation. Avoir recours à des outils de gestion de portefeuille de projets, d’étude de retour sur investissement ou encore à des outils de gestion des risques, restent incontournables pour la bonne gouvernance de l’entreprise", poursuit Fouad TAZI.
La gouvernance des systèmes d’information s’inscrit généralement dans le cadre d’une recherche de maîtrise des coûts liés au système d’information, mais vise aussi à évaluer l’apport de l’informatique à la chaîne de valeur de l’entreprise. «La gouvernance des systèmes d’information implique le développement d’une culture de la mesure continue et globale» a rappelé Fouad Tazi. Et d'ajouter qu' "on y voit, non seulement, un moyen de renforcer le dialogue avec les managers par un langage stratégique et économique plutôt que technique, mais aussi comme un fournisseur de services pour le client (interne utilisateurs, et externe clients).
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